Michael D. Jones oversees sales, marketing and production.  Mike has a communications degree from William Jewell College and has 23 years of experience in the snow and ice management industry.

Erik Stewart joined the True North team in 2015. Erik realized a passion for beautiful landscapes and how to handle major snowfalls at a very young age.  Working in the snow and landscape industries the past 12 years he has managed a wide variety of projects, from small residential maintenance work to large year round commercial projects. Prior to coming on board, Erik worked for one of the largest landscape companies in the country managing large portfolios of business. What makes Erik proud is how a property looks and the smile on a customer’s face after a project has been completed. Erik has a strong attention to detail and finds his satisfaction when the property he is working on looks better than when he got there.

Haley’s very first job was at True North Outdoor and she came back more than 10 years later because she missed it that much. But really. Her first job was filing and helping with general office work when she was 12 years old. Although she got a degree in journalism and business from the University of Kansas and moved to Rockville, Maryland to pursue a career in web design, it wasn’t long before her roots called Haley and her family back to the Midwest. Haley’s greatest passion is for beautiful things – and that includes beautiful websites, postcards, emails, you name it. She’s the design brain behind True North’s digital and branding presence. She loves helping her team succeed doing whatever she can to bring a little style and personality to the game. As much as she loves creating with a laptop, Haley also enjoys the tactile side of life and designs bridal accessories. She loves that she gets to exercise creativity and ingenuity in her role at True North and truly enjoys working for a company that values and supports both the team and the individual.

Todd has been working at True North for 14 years.  Prior to working in the world of exterior maintenance, he worked as a manager in the mortgage banking business.  Looking to make a change, he left the world of white collars and cubicles to join one full of snowplows and salt.  It seemed that growing up in Wisconsin gave him a hidden talent for dealing with the white stuff (although it did have the unfortunate side effect of turning him into an incurable Packer fan).  Almost immediately he fell in love with the snow removal business.  He thrived in the combination of pressure, management and problem solving.  He later became instrumental in bringing the Bio-centric approach of landscape maintenance to True North.  This method of landscape maintenance combines laboratory testing with organic and synthetic products to maintain beautiful, sustainable landscapes. Todd seems to thrive in heart of chaos at home too, where he lives with his wife Tracy, five children and three dogs.  You can bet he’s never bored! Though Todd never pursued a formal college degree, he is a passionate self-educator and self proclaimed “information addict”.  If he’s not nose down in a book (or iPad), he’s usually listening to one or watching documentaries on TV.   You would wonder where he’s putting all that information…until you saw the size of his head!  He likes to jokingly say that he has to read all the time to keep his brain inflated or the whole thing will collapse. In addition to his role as Kansas City branch manager for True North, Todd is active in serving several trade organizations including previously serving as Education Chair and Golf Chair of IFMA of KC and Education Chair of the Kansas City BEP (Built Environment Partners).

Tracy joined the True North team eight years ago. After three years as the Compliance Manager she joined the sales team as the Branch Assistant. Tracy is a great problem solver. She is like a bloodhound who has caught a scent when she is engrossed in a new project. Her ability to think outside the box makes her a great asset to our sales team. Tracy is a Kansas City native who attended Center High School and Johnson County Community College. She and her husband Todd have five amazing kids and two rambunctious dogs that create chaos when the snow is not creating it for her. If she’s not working you will find her buried in a book or out in the garden.

He actually went from being a forklift operator to warehouse manager in one year at his first job in Kansas City. Fernando is from Chihuahua, México where he graduated from the Instituto Tecnológico de Chihuahua. He’s a veteran of the landscape industry and is integral to the production operation at True North.

Bio coming soon.

Mark has been with us three years, but don’t let his boyish looks fool you. He is no stranger to the industry. He has toiled in the dirt and snow for more than 20 years as a landscaper, wearing many hats. He has been an owner, an account rep, a chemical guru and a salesman. We suspect some genetic mutation as he gets frothy at the mouth discussing chemicals and salt.  He is our resident “Materials Guy.” When not diligently patrolling his properties during snow events, he is coming up with new ways to keep pavement clear with different chemical formulations. He has worked at some of the largest companies in the city and country, but wanted the chance to do what he loves – provide personal care. He lives for the challenges of this industry and has a customer-centric attitude. As a K-Stater, his green thumb makes sense to all of us.  He picked up his “white” thumb years ago and that’s what drew him to True North Outdoor.

Bill Nolde, resident tree nerd, has more 30 years of experience in ornamental landscape management, golf course management, sports field management, and arboriculture. He is an ISA Certified Arborist, agronomist and soil scientist. Bill has a long history in tree health management and has consulted for every type of property from golf courses to schools. He received his Bachelor of Arts in Biological Science from University of Missouri-Columbia and his Master of Science in Plant Biology from the University of California-Riverside.